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Code Editor : queues.php
<?php /********************************************************************* queues.php Handles management of custom queues Jared Hancock <jared@osticket.com> Peter Rotich <peter@osticket.com> Copyright (c) 2006-2015 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: **********************************************************************/ require('admin.inc.php'); $nav->setTabActive('settings', 'settings.php?t='.urlencode($_GET['t'])); $errors = array(); if ($_REQUEST['id'] && is_numeric($_REQUEST['id'])) { $queue = CustomQueue::lookup($_REQUEST['id']); } if ($_POST) { switch (strtolower($_POST['do'])) { case 'update': if (!$queue) { $errors['err'] = ''; break; } if ($queue->update($_POST, $errors) && $queue->save()) { $msg = sprintf(__('Successfully updated %s'), Format::htmlchars($_POST['name'])); } elseif (!$errors['err']) { $errors['err']=sprintf(__('Unable to update %s. Correct error(s) below and try again.'), __('this queue')); } break; case 'create': $queue = CustomQueue::create(array( 'staff_id' => 0, 'title' => $_POST['queue-name'], 'root' => 'T' )); if ($queue->update($_POST, $errors) && $queue->save(true)) { $msg = sprintf(__('Successfully added %s'), Format::htmlchars($queue->getName())); } elseif (!$errors['err']) { $errors['err']=sprintf(__('Unable to add %s. Correct error(s) below and try again.'), __('this queue')); } break; case 'mass_process': $updated = 0; foreach (CustomQueue::objects() ->filter(['id__in' => $_POST['ids']]) as $queue ) { switch ($_POST['a']) { case 'enable': $queue->enable(); if ($queue->save()) $updated++; break; case 'disable': $queue->disable(); if ($queue->save()) $updated++; break; case 'delete': if ($queue->getId() == $cfg->getDefaultTicketQueueId()) $err = __('This queue is the default queue. Unable to delete. '); elseif ($queue->delete()) $updated++; } } if (!$updated) { Messages::error($err ?: __( 'Unable to manage any of the selected queues')); } elseif ($_POST['count'] && $updated != $_POST['count']) { Messages::warning(__( 'Not all selected items were updated')); } elseif ($updated) { Messages::success(__( 'Successfully managed selected queues')); } // TODO: Consider redirecting based on the queue root Http::redirect('settings.php?t=tickets#queues'); } } elseif (isset($_GET['a']) && isset($queue) && $queue instanceof CustomQueue ) { switch (strtolower($_GET['a'])) { case 'clone': $queue = $queue->copy(); // Require a new name for the queue unset($queue->title); break; case 'sub': $q = new CustomQueue([ 'parent' => $queue, 'flags' => CustomQueue::FLAG_QUEUE | CustomQueue::FLAG_INHERIT_EVERYTHING, ]); $queue = $q; break; } } require_once(STAFFINC_DIR.'header.inc.php'); include_once(STAFFINC_DIR."queue.inc.php"); include_once(STAFFINC_DIR.'footer.inc.php');
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