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Code Editor : config.yaml
# # Default configuration. The format is key: value and the data will be # inserted into the %config table at install time # --- core: time_format: 'hh:mm a' date_format: 'MM/dd/y' datetime_format: 'MM/dd/y h:mm a' daydatetime_format: 'EEE, MMM d y h:mm a' default_priority_id: 2 enable_daylight_saving: 0 reply_separator: '-- reply above this line --' # Do not translate below here isonline: 1 staff_ip_binding: 0 staff_max_logins: 4 staff_login_timeout: 2 staff_session_timeout: 30 passwd_reset_period: 0 client_max_logins: 4 client_login_timeout: 2 client_session_timeout: 30 max_page_size: 25 max_open_tickets: 0 autolock_minutes: 3 default_priority_id: 2 default_smtp_id: 0 use_email_priority: 0 enable_kb: 0 enable_premade: 1 enable_captcha: 0 enable_auto_cron: 0 enable_mail_polling: 0 send_sys_errors: 1 send_sql_errors: 1 send_login_errors: 1 save_email_headers: 1 strip_quoted_reply: 1 ticket_autoresponder: 0 message_autoresponder: 0 ticket_notice_active: 1 ticket_alert_active: 1 ticket_alert_admin: 1 ticket_alert_dept_manager: 1 ticket_alert_dept_members: 0 message_alert_active: 1 message_alert_laststaff: 1 message_alert_assigned: 1 message_alert_dept_manager: 0 note_alert_active: 0 note_alert_laststaff: 1 note_alert_assigned: 1 note_alert_dept_manager: 0 transfer_alert_active: 0 transfer_alert_assigned: 0 transfer_alert_dept_manager: 1 transfer_alert_dept_members: 0 overdue_alert_active: 1 overdue_alert_assigned: 1 overdue_alert_dept_manager: 1 overdue_alert_dept_members: 0 assigned_alert_active: 1 assigned_alert_staff: 1 assigned_alert_team_lead: 0 assigned_alert_team_members: 0 auto_claim_tickets: 1 auto_refer_closed: 1 collaborator_ticket_visibility: 1 require_topic_to_close: 0 show_related_tickets: 1 show_assigned_tickets: 1 show_answered_tickets: 0 hide_staff_name: 0 overlimit_notice_active: 0 email_attachments: 1 ticket_number_format: '######' ticket_sequence_id: 0 queue_bucket_counts: 0 task_number_format: '#' task_sequence_id: 2 log_level: 2 log_graceperiod: 12 client_registration: 'public' default_ticket_queue: 1
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