Gecko [ 167.86.127.34 ]

Name	Size	Permission
help	[ DIR ]	drwxr-xr-x
templates	[ DIR ]	drwxr-xr-x
config.yaml	2.32 KB	-rw-r--r--
department.yaml	894 B	-rw-r--r--
email_template_group.yaml	621 B	-rw-r--r--
event.yaml	755 B	-rw-r--r--
file.yaml	13.57 KB	-rw-r--r--
filter.yaml	1.23 KB	-rw-r--r--
form.yaml	5.39 KB	-rw-r--r--
group.yaml	998 B	-rw-r--r--
help_topic.yaml	1.5 KB	-rw-r--r--
list.yaml	1.64 KB	-rw-r--r--
organization.yaml	637 B	-rw-r--r--
priority.yaml	477 B	-rw-r--r--
queue.yaml	11.15 KB	-rw-r--r--
queue_column.yaml	3.08 KB	-rw-r--r--
queue_sort.yaml	611 B	-rw-r--r--
role.yaml	1.42 KB	-rw-r--r--
schedule.yaml	3.71 KB	-rw-r--r--
sequence.yaml	779 B	-rw-r--r--
sla.yaml	912 B	-rw-r--r--
team.yaml	405 B	-rw-r--r--
ticket_status.yaml	1.31 KB	-rw-r--r--

Code Editor : list.yaml

#
# Custom (dynamic) lists. This data is used as the initial,
# minimal data for dynamic list that ships with the system.
#
# Fields:
# id:           Primary id (not recommended)
# name:         Name of the list
# name_plural:  Name in plural (optional)
# sort_mode:    Sorting order (Alpha, -Alpha, SortCol)
# masks:        Edit masks to indicate various statuses of the list
#                (e.g  if editable or deletable..etc)
# notes:        Notes for the list
# items:        List of items for the list
#   id:         Primary id
#   value:      Value (name) of the list item
#   extra:      Abbreviated version of the value
#   status:     If enabled (1 - enabled, 0 - disabled)
#   sort:       Sort order  (optional)
#   properties: Item-specific config based on Ticket Flags form fields
#     (key):  (value)
# properties:   List properties form (see form.yaml for details)
#
---
# Ticket statuses
- type: ticket-status #notrans
  name: Ticket Status
  name_plural: Ticket Statuses
  sort_mode: SortCol  # notrans
  masks: 13
  notes: |
    Ticket statuses
  properties:
    title: Ticket Status Properties
    instructions: Properties that can be set on a ticket status.
    flags: 0
    fields:
      - type: state # notrans
        name: state # notrans
        label: State
        sort: 1
        flags: 0x770F1
        configuration:
            prompt: State of a ticket
      - type: memo # notrans
        name: description # notrans
        label: Description
        sort: 3
        flags: 0x73021
        configuration:
            rows: 2
            cols: 40
            html: false
            length: 100
  configuration:
    handler: TicketStatusList

${this.title}

Code Editor : list.yaml