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www /
html /
osticket /
upload /
include /
staff /
[ HOME SHELL ]
Name
Size
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templates
[ DIR ]
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apikey.inc.php
4.66
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apikeys.inc.php
7.6
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banlist.inc.php
8.71
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banrule.inc.php
2.93
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cannedresponse.inc.php
6.09
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cannedresponses.inc.php
8.02
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categories.inc.php
7.03
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category.inc.php
6.48
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dashboard.inc.php
6.85
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department.inc.php
22.65
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departments.inc.php
10.45
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directory.inc.php
5.86
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dynamic-form.inc.php
15.15
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dynamic-forms.inc.php
5.26
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dynamic-list.inc.php
11.09
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dynamic-lists.inc.php
4.62
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email.inc.php
17.89
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emails.inc.php
7.03
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faq-categories.inc.php
6.88
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faq-category.inc.php
3.02
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faq-view.inc.php
3.52
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faq.inc.php
10.33
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filter.inc.php
18.87
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filters.inc.php
9.23
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footer.inc.php
3.88
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header.inc.php
5.82
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helptopic.inc.php
20.7
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helptopics.inc.php
9.74
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index.php
37
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login.header.php
1.09
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login.tpl.php
5.67
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org-view.inc.php
4.45
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orgs.inc.php
8.39
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page.inc.php
7.86
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pages.inc.php
7.64
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plugin-add.inc.php
1.22
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plugin.inc.php
1.54
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plugins.inc.php
5.38
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profile.inc.php
18.14
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pwreset.login.php
1.77
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pwreset.php
1.7
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pwreset.sent.php
1.55
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queue.inc.php
15.59
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queues-ticket.inc.php
4.5
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role.inc.php
4.88
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roles.inc.php
5.5
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schedule.inc.php
4.53
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schedules.inc.php
5.34
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settings-agents.inc.php
11.69
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settings-alerts.inc.php
10.71
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settings-autoresp.inc.php
2.48
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settings-emails.inc.php
9.76
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settings-kb.inc.php
2.18
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settings-pages.inc.php
15.32
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settings-system.inc.php
22.5
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settings-tasks.inc.php
15.03
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settings-tickets.inc.php
13.36
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settings-users.inc.php
8.6
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slaplan.inc.php
5.93
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slaplans.inc.php
7.99
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staff.inc.php
20.18
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staffmembers.inc.php
12.63
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syslogs.inc.php
8.57
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system.inc.php
7.55
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task-view.inc.php
93
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tasks.inc.php
18.23
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team.inc.php
8.73
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teams.inc.php
8.14
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template.inc.php
7.21
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templates.inc.php
8.25
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ticket-edit.inc.php
8.58
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ticket-open.inc.php
23.42
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ticket-relations.inc.php
1.25
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ticket-tasks.inc.php
7.29
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ticket-view.inc.php
69.13
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tpl.inc.php
5.79
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user-view.inc.php
9.22
KB
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users.inc.php
12.64
KB
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Code Editor : faq-categories.inc.php
<?php if(!defined('OSTSTAFFINC') || !$thisstaff) die('Access Denied'); ?> <form id="kbSearch" action="kb.php" method="get"> <input type="hidden" name="a" value="search"> <input type="hidden" name="cid" value="<?php echo Format::htmlchars($_REQUEST['cid']); ?>"/> <input type="hidden" name="topicId" value="<?php echo Format::htmlchars($_REQUEST['topicId']); ?>"/> <div id="basic_search"> <div class="attached input"> <input id="query" type="text" size="20" name="q" autofocus value="<?php echo Format::htmlchars($_REQUEST['q']); ?>"> <button class="attached button" id="searchSubmit" type="submit"> <i class="icon icon-search"></i> </button> </div> <div class="pull-right"> <span class="action-button muted" data-dropdown="#category-dropdown"> <i class="icon-caret-down pull-right"></i> <span> <i class="icon-filter"></i> <?php echo __('Category'); ?> </span> </span> <span class="action-button muted" data-dropdown="#topic-dropdown"> <i class="icon-caret-down pull-right"></i> <span> <i class="icon-filter"></i> <?php echo __('Help Topic'); ?> </span> </span> </div> <div id="category-dropdown" class="action-dropdown anchor-right" onclick="javascript: var form = $(this).closest('form'); form.find('[name=cid]').val($(event.target).data('cid')); form.submit();"> <ul class="bleed-left"> <?php $total = FAQ::objects()->count(); $categories = Category::objects() ->annotate(array('faq_count' => SqlAggregate::COUNT('faqs'))) ->filter(array('faq_count__gt' => 0)) ->order_by('name') ->all(); array_unshift($categories, new Category(array('id' => 0, 'name' => __('All Categories'), 'faq_count' => $total))); foreach ($categories as $C) { $active = $_REQUEST['cid'] == $C->getId(); ?> <li <?php if ($active) echo 'class="active"'; ?>> <a href="#" data-cid="<?php echo $C->getId(); ?>"> <i class="icon-fixed-width <?php if ($active) echo 'icon-hand-right'; ?>"></i> <?php echo sprintf('%s (%d)', Format::htmlchars($C->getFullName()), $C->faq_count); ?></a> </li> <?php } ?> </ul> </div> <div id="topic-dropdown" class="action-dropdown anchor-right" onclick="javascript: var form = $(this).closest('form'); form.find('[name=topicId]').val($(event.target).data('topicId')); form.submit();"> <ul class="bleed-left"> <?php $topics = Topic::objects() ->annotate(array('faq_count'=>SqlAggregate::COUNT('faqs'))) ->filter(array('faq_count__gt'=>0)) ->all(); usort($topics, function($a, $b) { return strcmp($a->getFullName(), $b->getFullName()); }); array_unshift($topics, new Topic(array('id' => 0, 'topic' => __('All Topics'), 'faq_count' => $total))); foreach ($topics as $T) { $active = $_REQUEST['topicId'] == $T->getId(); ?> <li <?php if ($active) echo 'class="active"'; ?>> <a href="#" data-topic-id="<?php echo $T->getId(); ?>"> <i class="icon-fixed-width <?php if ($active) echo 'icon-hand-right'; ?>"></i> <?php echo sprintf('%s (%d)', Format::htmlchars($T->getFullName()), $T->faq_count); ?></a> </li> <?php } ?> </ul> </div> </div> </form> <div class="has_bottom_border" style="margin-bottom:5px; padding-top:5px;"> <div class="pull-left"> <h2><?php echo __('Frequently Asked Questions');?></h2> </div> <div class="clear"></div> </div> <div> <?php if($_REQUEST['q'] || $_REQUEST['cid'] || $_REQUEST['topicId']) { //Search. $faqs = FAQ::objects() ->annotate(array( 'attachment_count'=>SqlAggregate::COUNT('attachments'), 'topic_count'=>SqlAggregate::COUNT('topics') )) ->order_by('question'); if ($_REQUEST['cid']) $faqs->filter(array('category_id'=>$_REQUEST['cid'])); if ($_REQUEST['topicId']) $faqs->filter(array('topics__topic_id'=>$_REQUEST['topicId'])); if ($_REQUEST['q']) $faqs->filter(Q::ANY(array( 'question__contains'=>$_REQUEST['q'], 'answer__contains'=>$_REQUEST['q'], 'keywords__contains'=>$_REQUEST['q'], 'category__name__contains'=>$_REQUEST['q'], 'category__description__contains'=>$_REQUEST['q'], ))); echo "<div><strong>".__('Search Results')."</strong></div><div class='clear'></div>"; if ($faqs->exists(true)) { echo '<div id="faq"> <ol>'; foreach ($faqs as $F) { echo sprintf( '<li><a href="faq.php?id=%d" class="previewfaq">%s</a> - <span>%s</span></li>', $F->getId(), $F->getLocalQuestion(), $F->getVisibilityDescription()); } echo ' </ol> </div>'; } else { echo '<strong class="faded">'.__('The search did not match any FAQs.').'</strong>'; } } else { //Category Listing. $categories = Category::objects() ->annotate(array('faq_count'=>SqlAggregate::COUNT('faqs'))) ->filter(array('category_pid__isnull' => true)); if (count($categories)) { $categories->sort(function($a) { return $a->getLocalName(); }); echo '<div>'.__('Click on the category to browse FAQs or manage its existing FAQs.').'</div> <ul id="kb">'; foreach ($categories as $C) { echo sprintf(' <li> <h4><a class="truncate" style="max-width:600px" href="kb.php?cid=%d">%s (%d)</a> - <span>%s</span></h4> %s ', $C->getId(),$C->getLocalName(),$C->getNumFAQs(), $C->getVisibilityDescription(), Format::safe_html($C->getLocalDescriptionWithImages()) ); if ($C->children) { echo '<p/><div>'; foreach ($C->children as $c) { echo sprintf('<div><i class="icon-folder-open-alt"></i> <a href="kb.php?cid=%d">%s (%d)</a> - <span>%s</span></div>', $c->getId(), $c->getLocalName(), $c->getNumFAQs(), $c->getVisibilityDescription() ); } echo '</div>'; } echo '</li>'; } echo '</ul>'; } else { echo __('NO FAQs found'); } } ?> </div>
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