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www /
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include /
staff /
[ HOME SHELL ]
Name
Size
Permission
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templates
[ DIR ]
drwxr-xr-x
apikey.inc.php
4.66
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apikeys.inc.php
7.6
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banlist.inc.php
8.71
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banrule.inc.php
2.93
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cannedresponse.inc.php
6.09
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cannedresponses.inc.php
8.02
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categories.inc.php
7.03
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category.inc.php
6.48
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dashboard.inc.php
6.85
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department.inc.php
22.65
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departments.inc.php
10.45
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directory.inc.php
5.86
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dynamic-form.inc.php
15.15
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dynamic-forms.inc.php
5.26
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dynamic-list.inc.php
11.09
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dynamic-lists.inc.php
4.62
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email.inc.php
17.89
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emails.inc.php
7.03
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faq-categories.inc.php
6.88
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faq-category.inc.php
3.02
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faq-view.inc.php
3.52
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faq.inc.php
10.33
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filter.inc.php
18.87
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filters.inc.php
9.23
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footer.inc.php
3.88
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header.inc.php
5.82
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helptopic.inc.php
20.7
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helptopics.inc.php
9.74
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index.php
37
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login.header.php
1.09
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login.tpl.php
5.67
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org-view.inc.php
4.45
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orgs.inc.php
8.39
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page.inc.php
7.86
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pages.inc.php
7.64
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plugin-add.inc.php
1.22
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plugin.inc.php
1.54
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plugins.inc.php
5.38
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profile.inc.php
18.14
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pwreset.login.php
1.77
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pwreset.php
1.7
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pwreset.sent.php
1.55
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queue.inc.php
15.59
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queues-ticket.inc.php
4.5
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role.inc.php
4.88
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roles.inc.php
5.5
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schedule.inc.php
4.53
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schedules.inc.php
5.34
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settings-agents.inc.php
11.69
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settings-alerts.inc.php
10.71
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settings-autoresp.inc.php
2.48
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settings-emails.inc.php
9.76
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settings-kb.inc.php
2.18
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settings-pages.inc.php
15.32
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settings-system.inc.php
22.5
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settings-tasks.inc.php
15.03
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settings-tickets.inc.php
13.36
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settings-users.inc.php
8.6
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slaplan.inc.php
5.93
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slaplans.inc.php
7.99
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staff.inc.php
20.18
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staffmembers.inc.php
12.63
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syslogs.inc.php
8.57
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system.inc.php
7.55
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task-view.inc.php
93
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tasks.inc.php
18.23
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team.inc.php
8.73
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teams.inc.php
8.14
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template.inc.php
7.21
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templates.inc.php
8.25
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ticket-edit.inc.php
8.58
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ticket-open.inc.php
23.42
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ticket-relations.inc.php
1.25
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ticket-tasks.inc.php
7.29
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ticket-view.inc.php
69.13
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tpl.inc.php
5.79
KB
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user-view.inc.php
9.22
KB
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users.inc.php
12.64
KB
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Code Editor : settings-alerts.inc.php
<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2"> <tbody> <tr><th><em><b><?php echo __('New Ticket Alert'); ?></b>: <i class="help-tip icon-question-sign" href="#ticket_alert"></i> </em></th></tr> <tr> <td><em><b><?php echo __('Status'); ?>:</b></em> <input type="radio" name="ticket_alert_active" value="1" <?php echo $config['ticket_alert_active']?'checked':''; ?> /> <?php echo __('Enable'); ?> <input type="radio" name="ticket_alert_active" value="0" <?php echo !$config['ticket_alert_active']?'checked':''; ?> /> <?php echo __('Disable'); ?> <font class="error"> <?php echo $errors['ticket_alert_active']; ?></font></em> </td> </tr> <tr> <td> <input type="checkbox" name="ticket_alert_admin" <?php echo $config['ticket_alert_admin']?'checked':''; ?>> <?php echo __('Admin Email'); ?> <em>(<?php echo $cfg->getAdminEmail(); ?>)</em> </td> </tr> <tr> <td> <input type="checkbox" name="ticket_alert_dept_manager" <?php echo $config['ticket_alert_dept_manager']?'checked':''; ?>> <?php echo __('Department Manager'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="ticket_alert_dept_members" <?php echo $config['ticket_alert_dept_members']?'checked':''; ?>> <?php echo __('Department Members'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="ticket_alert_acct_manager" <?php echo $config['ticket_alert_acct_manager']?'checked':''; ?>> <?php echo __('Organization Account Manager'); ?> </td> </tr> <tr><th><em><b><?php echo __('New Message Alert'); ?></b>: <i class="help-tip icon-question-sign" href="#message_alert"></i> </em></th></tr> <tr> <td><em><b><?php echo __('Status'); ?>:</b></em> <input type="radio" name="message_alert_active" value="1" <?php echo $config['message_alert_active']?'checked':''; ?> /> <?php echo __('Enable'); ?> <input type="radio" name="message_alert_active" value="0" <?php echo !$config['message_alert_active']?'checked':''; ?> /> <?php echo __('Disable'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="message_alert_laststaff" <?php echo $config['message_alert_laststaff']?'checked':''; ?>> <?php echo __('Last Respondent'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="message_alert_assigned" <?php echo $config['message_alert_assigned']?'checked':''; ?>> <?php echo __('Assigned Agent / Team'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="message_alert_dept_manager" <?php echo $config['message_alert_dept_manager']?'checked':''; ?>> <?php echo __('Department Manager'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="message_alert_acct_manager" <?php echo $config['message_alert_acct_manager']?'checked':''; ?>> <?php echo __('Organization Account Manager'); ?> </td> </tr> <tr><th><em><b><?php echo __('New Internal Activity Alert'); ?></b>: <i class="help-tip icon-question-sign" href="#internal_note_alert"></i> </em></th></tr> <tr> <td><em><b><?php echo __('Status'); ?>:</b></em> <input type="radio" name="note_alert_active" value="1" <?php echo $config['note_alert_active']?'checked':''; ?> /> <?php echo __('Enable'); ?> <input type="radio" name="note_alert_active" value="0" <?php echo !$config['note_alert_active']?'checked':''; ?> /> <?php echo __('Disable'); ?> <font class="error"> <?php echo $errors['note_alert_active']; ?></font> </td> </tr> <tr> <td> <input type="checkbox" name="note_alert_laststaff" <?php echo $config['note_alert_laststaff']?'checked':''; ?>> <?php echo __('Last Respondent'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="note_alert_assigned" <?php echo $config['note_alert_assigned']?'checked':''; ?>> <?php echo __('Assigned Agent / Team'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="note_alert_dept_manager" <?php echo $config['note_alert_dept_manager']?'checked':''; ?>> <?php echo __('Department Manager'); ?> </td> </tr> <tr><th><em><b><?php echo __('Ticket Assignment Alert'); ?></b>: <i class="help-tip icon-question-sign" href="#assignment_alert"></i> </em></th></tr> <tr> <td><em><b><?php echo __('Status'); ?>: </b></em> <input name="assigned_alert_active" value="1" type="radio" <?php echo $config['assigned_alert_active']?'checked="checked"':''; ?>> <?php echo __('Enable'); ?> <input name="assigned_alert_active" value="0" type="radio" <?php echo !$config['assigned_alert_active']?'checked="checked"':''; ?>> <?php echo __('Disable'); ?> <font class="error"> <?php echo $errors['assigned_alert_active']; ?></font> </td> </tr> <tr> <td> <input type="checkbox" name="assigned_alert_staff" <?php echo $config['assigned_alert_staff']?'checked':''; ?>> <?php echo __('Assigned Agent'); ?> </td> </tr> <tr> <td> <input type="checkbox"name="assigned_alert_team_lead" <?php echo $config['assigned_alert_team_lead']?'checked':''; ?>> <?php echo __('Team Lead'); ?> </td> </tr> <tr> <td> <input type="checkbox"name="assigned_alert_team_members" <?php echo $config['assigned_alert_team_members']?'checked':''; ?>> <?php echo __('Team Members'); ?> </td> </tr> <tr><th><em><b><?php echo __('Ticket Transfer Alert'); ?></b>: <i class="help-tip icon-question-sign" href="#transfer_alert"></i> </em></th></tr> <tr> <td><em><b><?php echo __('Status'); ?>:</b></em> <input type="radio" name="transfer_alert_active" value="1" <?php echo $config['transfer_alert_active']?'checked':''; ?> /> <?php echo __('Enable'); ?> <input type="radio" name="transfer_alert_active" value="0" <?php echo !$config['transfer_alert_active']?'checked':''; ?> /> <?php echo __('Disable'); ?> <font class="error"> <?php echo $errors['alert_alert_active']; ?></font> </td> </tr> <tr> <td> <input type="checkbox" name="transfer_alert_assigned" <?php echo $config['transfer_alert_assigned']?'checked':''; ?>> <?php echo __('Assigned Agent / Team'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="transfer_alert_dept_manager" <?php echo $config['transfer_alert_dept_manager']?'checked':''; ?>> <?php echo __('Department Manager'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="transfer_alert_dept_members" <?php echo $config['transfer_alert_dept_members']?'checked':''; ?>> <?php echo __('Department Members'); ?> </td> </tr> <tr><th><em><b><?php echo __('Overdue Ticket Alert'); ?></b>: <i class="help-tip icon-question-sign" href="#overdue_alert"></i> </em></th></tr> <tr> <td><em><b><?php echo __('Status'); ?>:</b></em> <input type="radio" name="overdue_alert_active" value="1" <?php echo $config['overdue_alert_active']?'checked':''; ?> /> <?php echo __('Enable'); ?> <input type="radio" name="overdue_alert_active" value="0" <?php echo !$config['overdue_alert_active']?'checked':''; ?> /> <?php echo __('Disable'); ?> <font class="error"> <?php echo $errors['overdue_alert_active']; ?></font> </td> </tr> <tr> <td> <input type="checkbox" name="overdue_alert_assigned" <?php echo $config['overdue_alert_assigned']?'checked':''; ?>> <?php echo __('Assigned Agent / Team'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="overdue_alert_dept_manager" <?php echo $config['overdue_alert_dept_manager']?'checked':''; ?>> <?php echo __('Department Manager'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="overdue_alert_dept_members" <?php echo $config['overdue_alert_dept_members']?'checked':''; ?>> <?php echo __('Department Members'); ?> </td> </tr> <tr><th> <em><b><?php echo __('System Alerts'); ?></b>: <i class="help-tip icon-question-sign" href="#system_alerts"></i></em></th></tr> <tr> <td> <input type="checkbox" name="send_sys_errors" checked="checked" disabled="disabled"> <?php echo __('System Errors'); ?> <em><?php echo __('(enabled by default)'); ?></em> </td> </tr> <tr> <td> <input type="checkbox" name="send_sql_errors" <?php echo $config['send_sql_errors']?'checked':''; ?>> <?php echo __('SQL errors'); ?> </td> </tr> <tr> <td> <input type="checkbox" name="send_login_errors" <?php echo $config['send_login_errors']?'checked':''; ?>> <?php echo __('Excessive failed login attempts'); ?> </td> </tr> </tbody> </table>
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