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Code Editor : class.businesshours.php
<?php /********************************************************************* class.businesshours.php Peter Rotich <peter@osticket.com> Copyright (c) 2019 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: **********************************************************************/ include_once INCLUDE_DIR.'class.schedule.php'; /* * BusinessHours utility class * */ class BusinessHours { // Schedule protected $schedule; // Options protected $options; // Occurrence buckets protected $workhours; protected $holidays; // Timeline log protected $timeline; function __construct(BusinessHoursSchedule $schedule, $options=array()) { $this->schedule = $schedule; $this->options = $options; } function __onload() { $this->workhours = array(); $this->holidays = array(); $this->timeline = array(); } public function getSchedule() { return $this->schedule; } // Intitialize occurrenses buckets private function initOccurrences(Datetime $date) { $dt = clone $date; // Start from next day if current date is already processed if ($this->workhours[$dt->format('Y-m-d')]) $dt->modify('+1 day'); // Reset occurrense buckets $this->workhours = $this->holidays = array(); // Init workhours foreach ($this->getSchedule()->getEntries() as $entry) $this->workhours += $entry->getOccurrences($dt, null, 4); ksort($this->workhours); // Init holidays taking into account end date of the workhours in // the current scope. $enddate = array_pop(array_keys($this->workhours)); foreach ($this->getSchedule()->getHolidaysSchedules() as $schedule) { foreach ($schedule->getEntries() as $entry) $this->holidays += $entry->getOccurrences($dt, $enddate, 5); } ksort($this->holidays); // Return number of work hours occurrences return count($this->workhours); } // Add requesed Working Hours to a given date in accordance to schedule public function addWorkingHours(Datetime $date, $hours, &$auditlog=array()) { // We ain't doing shit without hours if (!$hours || !is_numeric($hours)) return $date; // If the schedule has no entries then return false - indicating an // error to the caller if (!$this->getSchedule()->getNumEntries()) return false; // Set timezone to schedule's one $date->setTimezone($this->getSchedule()->getDatetimeZone()); $this->timeline(sprintf('*** Add %d Working Hours to %s ***', $hours, $date->format('Y-m-d H:i:s'))); $seconds = $hours*3600; // Requested hours in seconds $_seconds = 0; // Bucker to collect working hours in seconds while ($_seconds < $seconds) { // Initialize occurrences of schedule entries from this date. if (!$this->initOccurrences($date)) break; // Loop thro' business hours while accounting for requested // working hours foreach ($this->workhours as $d => $e) { $partial = false; // Handle edge case where we're starting with a date that // might or not be within Schedule Entry hours. if ($d == $date->format('Y-m-d')) { // If it's after hours then continue to the next working // day if ($e->isAfterHours($date)) continue; // If we're already into the day then we need to do // partial / remaining hours if (!$e->isBeforeHours($date)) $partial = true; } // Handle holidays - if within scope of current work day $leadtime =0; if (($holiday=$this->holidays[$d])) { $this->timeline(sprintf('%s -> Skip %f Holiday Hours from %s [%s]', $d, $holiday->getHours(), $holiday->getSchedule()->getName(), $holiday->getDesc())); // If the holiday is a full day then assume the day is a goner if ($holiday->isFullDay()) continue; //Move the date to end of the partial day of the holiday $date->modify("$d ".$holiday->getEndsTime()); $partial = true; // See if we need to recover any time prior to start of // holiday e.g if the day starts at 8am but the holiday // starts at 10am. Not typical but I foresee people // using holiday concept to account for lunch hours. $hstarts = strtotime($holiday->getStartsTime()); $dstarts = strtotime($e->getStartsTime()); if ($hstarts > $dstarts) $leadtime = $hstarts-$dstarts; } // Add time to the bucket. $time = $partial ? ($e->diffTime($date) + $leadtime) : $e->diff(); $_seconds += $time; // Advance the date to end of this business day $date->modify("$d ".$e->getEndsTime()); $this->timeline(sprintf('%s -> Apply %f Working Hours from %s - %s (%d)', $d, $time/3600, $e->getName(), $date->format('Y-m-d H:i:s'), ($_seconds/3600))); // Back track if the quota is met and break out of the loop. if ($_seconds > $seconds) { // TODO: Guard aganist backtracking to non working // hours. $time = round(($_seconds-$seconds)); $interval = new DateInterval('PT'.$time.'S'); $date->sub($interval); $this->timeline(sprintf('%s -> Backtrack %f Hours %s (%s)', $d, ($time)/3600, $date->format('Y-m-d H:i:s'), ($seconds/3600))); break; } } } $this->timeline(sprintf('*** Final Datetime %s ***', $date->format('Y-m-d H:i:s'))); return $date; } // Log of the timeline for audit purposes private function timeline($log) { $this->timeline[] = $log; } public function getTimeline() { return $this->timeline; } } ?>
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