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Code Editor : class.mailparse.php
<?php /********************************************************************* class.mailparse.php Mail parsing helper class. Mail parsing will change once we move to PHP5 Peter Rotich <peter@osticket.com> Copyright (c) 2006-2013 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: **********************************************************************/ require_once(PEAR_DIR.'Mail/mimeDecode.php'); require_once(PEAR_DIR.'Mail/RFC822.php'); require_once(INCLUDE_DIR.'tnef_decoder.php'); class Mail_Parse { var $mime_message; var $include_bodies; var $decode_headers; var $decode_bodies; var $struct; var $charset ='UTF-8'; //Default charset. var $tnef = false; // TNEF encoded mail function __construct(&$mimeMessage, $charset=null){ $this->mime_message = &$mimeMessage; if($charset) $this->charset = $charset; $this->include_bodies = true; $this->decode_headers = false; $this->decode_bodies = true; //Desired charset if($charset) $this->charset = $charset; $this->notes = array(); } function decode() { $params = array('crlf' => "\r\n", 'charset' => $this->charset, 'include_bodies'=> $this->include_bodies, 'decode_headers'=> $this->decode_headers, 'decode_bodies' => $this->decode_bodies); $info = array('raw' => &$this->mime_message); Signal::send('mail.received', $this, $info); $this->splitBodyHeader(); $decoder = new Mail_mimeDecode($this->mime_message); $this->struct = $decoder->decode($params); if (PEAR::isError($this->struct)) return false; $info = array( 'raw_header' => &$this->header, 'headers' => &$this->struct->headers, 'body' => &$this->struct->parts, 'type' => $this->struct->ctype_primary.'/'.$this->struct->ctype_secondary, 'mail' => $this->struct, 'decoder' => $decoder, ); // Allow signal handlers to interact with the processing Signal::send('mail.decoded', $decoder, $info); // Handle wrapped emails when forwarded if ($this->struct && $this->struct->parts) { $outer = $this->struct; $ctype = $outer->ctype_primary.'/'.$outer->ctype_secondary; if (strcasecmp($ctype, 'message/rfc822') === 0) { // Capture Delivered-To header from the outer mail $dt = $this->struct->headers['delivered-to']; // Capture Message-Id from outer mail $mid = $this->struct->headers['message-id']; $this->struct = $outer->parts[0]; // Add (clobber) delivered to header from the outer mail if ($dt) $this->struct->headers['delivered-to'] = $dt; // Ensure the nested mail has a Message-Id if (!isset($this->struct->headers['message-id'])) $this->struct->headers['message-id'] = $mid; // Use headers of the wrapped message $headers = array(); foreach ($this->struct->headers as $h=>$v) $headers[mb_convert_case($h, MB_CASE_TITLE)] = $v; $this->header = Format::array_implode( ": ", "\n", $headers); } } // Look for application/tnef attachment and process it if ($this->struct && $this->struct->parts) { foreach ($this->struct->parts as $i=>$part) { if (!@$part->parts && $part->ctype_primary == 'application' && $part->ctype_secondary == 'ms-tnef') { try { $tnef = new TnefStreamParser($part->body); $this->tnef = $tnef->getMessage(); // No longer considered an attachment unset($this->struct->parts[$i]); } catch (TnefException $ex) { // TNEF will remain an attachment $this->notes[] = 'TNEF parsing exception: ' .$ex->getMessage(); } } } } return (count($this->struct->headers) > 1); } function splitBodyHeader() { $match = array(); if (preg_match("/^(.*?)\r?\n\r?\n./s", $this->mime_message, $match)) { $this->header=$match[1]; } } /** * Takes the header section of an email message with the form of * Header: Value * and returns a hashtable of header-name => value pairs. Also, this * function properly handles header values that span multiple lines * (such as Content-Type). * * Specify $as_array to TRUE to keep all header values. If a header is * specified more than once, all the values are placed in an array under * the header key. If left as FALSE, only the value given in the last * occurance of the header is retained. */ static function splitHeaders($headers_text, $as_array=false) { $headers = preg_split("/\r?\n/", $headers_text); for ($i=0, $k=count($headers); $i<$k; $i++) { // first char might be whitespace (" " or "\t") if (in_array($headers[$i][0], array(" ", "\t"))) { # Continuation from previous header (runon to next line) $j=$i-1; while (!isset($headers[$j]) && $j>0) $j--; $headers[$j] .= " ".ltrim($headers[$i]); unset($headers[$i]); } elseif (strlen($headers[$i]) == 0) { unset($headers[$i]); } } $array = array(); foreach ($headers as $hdr) { list($name, $val) = explode(": ", $hdr, 2); # Create list of values if header is specified more than once if (isset($array[$name]) && $as_array) { if (is_array($array[$name])) $array[$name][] = $val; else $array[$name] = array($array[$name], $val); } else { $array[$name] = $val; } } return $array; } /* static */ function findHeaderEntry($headers, $name, $allEntries=false) { if (!is_array($headers)) $headers = self::splitHeaders($headers, $allEntries); foreach ($headers as $key=>$val) if (strcasecmp($key, $name) === 0) return $val; return false; } function getStruct(){ return $this->struct; } function getHeader() { if(!$this->header) $this->splitBodyHeader(); return $this->header; } function getError(){ return PEAR::isError($this->struct)?$this->struct->getMessage():''; } function getFromAddressList(){ if (!($header = $this->struct->headers['from'])) return null; return Mail_Parse::parseAddressList($header, $this->charset); } function getDeliveredToAddressList() { if (!($header = $this->struct->headers['delivered-to'])) return null; return Mail_Parse::parseAddressList($header, $this->charset); } function getToAddressList(){ // Delivered-to incase it was a BBC mail. $tolist = array(); if ($header = $this->struct->headers['to']) $tolist = array_merge($tolist, Mail_Parse::parseAddressList($header, $this->charset)); return $tolist ? $tolist : null; } function getCcAddressList(){ if (!($header = @$this->struct->headers['cc'])) return null; return Mail_Parse::parseAddressList($header, $this->charset); } function getBccAddressList(){ if (!($header = @$this->struct->headers['bcc'])) return null; return Mail_Parse::parseAddressList($header, $this->charset); } function getMessageId(){ if (($mid = $this->struct->headers['message-id']) && is_array($mid)) $mid = array_pop(array_filter($mid)); if (!$mid) $mid = sprintf('<%s@local>', md5($this->getHeader())); return $mid; } function getSubject(){ return Format::mimedecode($this->struct->headers['subject'], $this->charset); } function getReplyTo() { if (!($header = @$this->struct->headers['reply-to'])) return null; return Mail_Parse::parseAddressList($header, $this->charset); } function isBounceNotice() { if (!($body = $this->getPart($this->struct, 'message/delivery-status'))) return false; $info = self::splitHeaders($body); if (!isset($info['Action'])) return false; return strcasecmp($info['Action'], 'failed') === 0; } function getDeliveryStatusMessage() { $ctype = @strtolower($this->struct->ctype_primary.'/'.$this->struct->ctype_secondary); if ($ctype == 'multipart/report' && isset($this->struct->ctype_parameters['report-type']) && $this->struct->ctype_parameters['report-type'] == 'delivery-status' ) { if ($body = $this->getPart($this->struct, 'text/plain', 3, false)) return new TextThreadEntryBody($body); } return false; } function getOriginalMessageHeaders() { foreach ($this->struct->parts as $p) { $ctype = $p->ctype_primary.'/'.$p->ctype_secondary; if (strtolower($ctype) === 'message/rfc822') return $p->parts[0]->headers; // Handle rfc1892 style bounces if (strtolower($ctype) === 'text/rfc822-headers') { $body = $p->body . "\n\nIgnored"; $T = new Mail_mimeDecode($body); if ($struct = $T->decode()) return $struct->headers; } } return null; } function getBody(){ global $cfg; if ($cfg && $cfg->isRichTextEnabled()) { if ($html=$this->getPart($this->struct,'text/html')) $body = new HtmlThreadEntryBody($html); elseif ($text=$this->getPart($this->struct,'text/plain')) $body = new TextThreadEntryBody($text); } elseif ($text=$this->getPart($this->struct,'text/plain')) $body = new TextThreadEntryBody($text); elseif ($html=$this->getPart($this->struct,'text/html')) $body = new TextThreadEntryBody( Format::html2text(Format::safe_html($html), 100, false)); if (!isset($body)) $body = new TextThreadEntryBody(''); if ($cfg && $cfg->stripQuotedReply()) $body->stripQuotedReply($cfg->getReplySeparator()); return $body; } /** * Fetch all the parts of the message for a specific MIME type. The * parts are automatically transcoded to UTF-8 and concatenated together * in the event more than one body of the requested type exists. * * Parameters: * $struct - (<Mail_mime>) decoded message * $ctypepart - (string) 'text/plain' or 'text/html', message body * format to retrieve from the mail * $recurse - (int:-1) levels acceptable to recurse into. Default is to * recurse as needed. * $recurseIntoRfc822 - (bool:true) proceed to recurse into * message/rfc822 bodies to look for the message body format * requested. For something like a bounce notice, where another * email might be attached to the email, set this to false to avoid * finding the wrong body. */ function getPart($struct, $ctypepart, $recurse=-1, $recurseIntoRfc822=true) { $ctype = @strtolower($struct->ctype_primary.'/'.$struct->ctype_secondary); if ($struct && !@$struct->parts) { if (@$struct->disposition && (strcasecmp($struct->disposition, 'inline') !== 0)) return ''; if ($ctype && strcasecmp($ctype,$ctypepart)==0) { $content = $struct->body; //Encode to desired encoding - ONLY if charset is known?? if (isset($struct->ctype_parameters['charset'])) $content = Charset::transcode($content, $struct->ctype_parameters['charset'], $this->charset); return $content; } } if ($this->tnef && !strcasecmp($ctypepart, 'text/html') && ($content = $this->tnef->getBody('text/html', $this->charset))) return $content; $data=''; if ($struct && @$struct->parts && $recurse // Do not recurse into email (rfc822) attachments unless requested && ($ctype !== 'message/rfc822' || $recurseIntoRfc822) ) { foreach ($struct->parts as $i=>$part) { if ($part && ($text=$this->getPart($part, $ctypepart, $recurse-1, $recurseIntoRfc822)) ) { $data .= $text; } } } return $data; } function mime_encode($text, $charset=null, $encoding='utf-8') { return Charset::transcode($text, $charset, $encoding); } function getAttachments($part=null){ $files=array(); /* Consider this part as an attachment if * * It has a Content-Disposition header * * AND it is specified as either 'attachment' or 'inline' * * The Content-Type header specifies * * type is image/* or application/* * * has a name parameter */ if($part && ( ($part->disposition && (!strcasecmp($part->disposition,'attachment') || !strcasecmp($part->disposition,'inline')) ) || (!strcasecmp($part->ctype_primary,'image') || !strcasecmp($part->ctype_primary,'application')))) { if (isset($part->d_parameters['filename'])) $filename = Format::mimedecode($part->d_parameters['filename'], $this->charset); elseif (isset($part->d_parameters['filename*'])) // Support RFC 6266, section 4.3 and RFC, and RFC 5987 $filename = Format::decodeRfc5987( $part->d_parameters['filename*']); // Support attachments that do not specify a content-disposition // but do specify a "name" parameter in the content-type header. elseif (isset($part->ctype_parameters['name'])) $filename = Format::mimedecode($part->ctype_parameters['name'], $this->charset); elseif (isset($part->ctype_parameters['name*'])) $filename = Format::decodeRfc5987( $part->ctype_parameters['name*']); // Some mail clients / servers (like Lotus Notes / Domino) will // send images without a filename. For such a case, generate a // random filename for the image elseif (isset($part->headers['content-id']) && $part->headers['content-id'] && 0 === strcasecmp($part->ctype_primary, 'image')) $filename = 'image-'.Misc::randCode(4).'.' .strtolower($part->ctype_secondary); else // Not an attachment? return false; $file=array( 'name' => $filename, 'type' => strtolower($part->ctype_primary.'/'.$part->ctype_secondary), ); if ($part->ctype_parameters['charset'] && 0 === strcasecmp($part->ctype_primary, 'text')) $file['data'] = $this->mime_encode($part->body, $part->ctype_parameters['charset']); else $file['data'] = $part->body; // Capture filesize in order to support de-duplication if (extension_loaded('mbstring')) $file['size'] = mb_strlen($file['data'], '8bit'); // bootstrap.php include a compat version of mb_strlen else $file['size'] = strlen($file['data']); if(!$this->decode_bodies && $part->headers['content-transfer-encoding']) $file['encoding'] = $part->headers['content-transfer-encoding']; // Include Content-Id (for inline-images), stripping the <> $file['cid'] = (isset($part->headers['content-id'])) ? rtrim(ltrim($part->headers['content-id'], '<'), '>') : false; return array($file); } elseif ($this->tnef) { foreach ($this->tnef->attachments as $at) { $files[] = array( 'cid' => @$at->AttachContentId ?: false, 'data' => $at->getData(), 'size' => @$at->DataSize ?: null, 'type' => @$at->AttachMimeTag ?: false, 'name' => $at->getName(), ); } return $files; } if($part==null) $part=$this->getStruct(); if($part->parts){ foreach($part->parts as $k=>$p){ if($p && ($result=$this->getAttachments($p))) { $files=array_merge($files,$result); } } } return $files; } function getPriority() { if ($this->tnef && isset($this->tnef->Importance)) { // PidTagImportance is 0, 1, or 2, 2 is high // http://msdn.microsoft.com/en-us/library/ee237166(v=exchg.80).aspx $urgency = 4 - $this->tnef->Importance; } elseif ($priority = Mail_Parse::parsePriority($this->getHeader())) { $urgency = $priority + 1; } if ($urgency) { $sql = 'SELECT `priority_id` FROM '.PRIORITY_TABLE .' WHERE `priority_urgency`='.db_input($urgency) .' LIMIT 1'; $id = db_result(db_query($sql)); return $id; } } /** * Return a normalized priority urgency from the email headers received. * * Returns: * (int) priority urgency, {1,2,3}, where 1 is high. Returns 0 if no * priority could be inferred from the headers. * * References: * https://github.com/osTicket/osTicket-1.8/issues/1674 * http://stackoverflow.com/questions/15568583/php-mail-priority-types */ static function parsePriority($header=null){ if (!$header) return 0; // Test for normal "X-Priority: INT" style header & stringy version. // Allows for Importance possibility. $matching_char = ''; if (preg_match('/(?:priority|importance): (\w)/i', $header, $matching_char)) { switch (strtoupper($matching_char[1])) { case 'H' :// high case 'U': //Urgent case '2' : case '1' : return 1; case 'N' : case '4' : case '3' : return 2; case 'L' : case '6' : case '5' : return 3; } } return 0; } function parseAddressList($address, $charset='UTF-8'){ if (!$address) return array(); // Delivered-To may appear more than once in the email headers if (is_array($address)) $address = implode(', ', $address); $parsed = Mail_RFC822::parseAddressList($address, null, null,false); if (PEAR::isError($parsed)) return array(); // Decode name and mailbox foreach ($parsed as $p) { $p->personal = Format::mimedecode($p->personal, $charset); // Some mail clients may send ISO-8859-1 strings without proper encoding. // Also, handle the more sane case where the mailbox is properly encoded // against RFC2047 $p->mailbox = Format::mimedecode($p->mailbox, $charset); } return $parsed; } function parse($rawemail) { $parser= new Mail_Parse($rawemail); if (!$parser->decode()) return null; return $parser; } } class EmailDataParser { var $stream; var $error; function __construct($stream=null) { $this->stream = $stream; } function parse($stream) { global $cfg; $contents =''; if(is_resource($stream)) { while(!feof($stream)) $contents .= fread($stream, 8192); } else { $contents = $stream; } $parser= new Mail_Parse($contents); if(!$parser->decode()) //Decode...returns false on decoding errors return $this->err('Email parse failed ['.$parser->getError().']'); $data =array(); $data['emailId'] = 0; $data['recipients'] = array(); $data['subject'] = $parser->getSubject(); $data['header'] = $parser->getHeader(); $data['mid'] = $parser->getMessageId(); $data['priorityId'] = $parser->getPriority(); $data['mailflags'] = new ArrayObject(); //FROM address: who sent the email. if(($fromlist = $parser->getFromAddressList())) { $from=$fromlist[0]; //Default. foreach($fromlist as $fromobj) { if(!Validator::is_email($fromobj->mailbox.'@'.$fromobj->host)) continue; $from = $fromobj; break; } $data['email'] = $from->mailbox.'@'.$from->host; $data['name'] = trim($from->personal,'"'); if($from->comment && $from->comment[0]) $data['name'].= ' ('.$from->comment[0].')'; //Use email address as name when FROM address doesn't have a name. if(!$data['name'] && $data['email']) $data['name'] = $data['email']; } /* Scan through the list of addressees (via To, Cc, and Delivered-To headers), and identify * how the mail arrived at the system. One of the mails should be in the system email list. * The recipient list (without the Delivered-To addressees) will be made available to the * ticket filtering system. However, addresses in the Delivered-To header should never be * considered for the collaborator list. */ $tolist = array(); if (($to = $parser->getToAddressList())) $tolist['to'] = $to; if (($cc = $parser->getCcAddressList())) $tolist['cc'] = $cc; if (($dt = $parser->getDeliveredToAddressList())) $tolist['delivered-to'] = $dt; $data['system_emails'] = array(); $data['thread_entry_recipients'] = array(); foreach ($tolist as $source => $list) { foreach($list as $addr) { if (!($emailId=Email::getIdByEmail(strtolower($addr->mailbox).'@'.$addr->host))) { //Skip virtual Delivered-To addresses if ($source == 'delivered-to') continue; $name = trim(@$addr->personal, '"'); $email = strtolower($addr->mailbox).'@'.$addr->host; $data['recipients'][] = array( 'source' => sprintf(_S("Email (%s)"), $source), 'name' => $name, 'email' => $email); $data['thread_entry_recipients'][$source][] = sprintf('%s <%s>', $name, $email); } elseif ($emailId) { $data['system_emails'][] = $emailId; $system_email = Email::lookup($emailId); $data['thread_entry_recipients']['to'][] = (string) $system_email; if (!$data['emailId']) $data['emailId'] = $emailId; } } } $data['thread_entry_recipients']['to'] = array_unique($data['thread_entry_recipients']['to']); /* * In the event that the mail was delivered to the system although none of the system * mail addresses are in the addressee lists, be careful not to include the addressee * in the collaborator list. Therefore, the delivered-to addressees should be flagged so they * are not added to the collaborator list in the ticket creation process. */ if ($tolist['delivered-to']) { foreach ($tolist['delivered-to'] as $addr) { foreach ($data['recipients'] as $i=>$r) { if (strcasecmp($r['email'], $addr->mailbox.'@'.$addr->host) === 0) $data['recipients'][$i]['source'] = 'delivered-to'; } } } //maybe we got BCC'ed?? if($bcc = $parser->getBccAddressList()) { foreach ($bcc as $addr) { if (($emailId=Email::getIdByEmail($addr->mailbox.'@'.$addr->host))) { $data['system_emails'][] = $emailId; if (!$data['emailId']) $data['emailId'] = $emailId; } } } $data['system_emails'] = array_unique($data['system_emails']); if ($parser->isBounceNotice()) { // Fetch the original References and assign to 'references' if ($headers = $parser->getOriginalMessageHeaders()) { $data['references'] = $headers['references']; $data['in-reply-to'] = $headers['message-id'] ?: @$headers['in-reply-to'] ?: null; } // Fetch deliver status report $data['message'] = $parser->getDeliveryStatusMessage() ?: $parser->getBody(); $data['thread-type'] = 'N'; $data['mailflags']['bounce'] = true; } else { // Typical email $data['message'] = $parser->getBody(); $data['in-reply-to'] = @$parser->struct->headers['in-reply-to']; $data['references'] = @$parser->struct->headers['references']; $data['mailflags']['bounce'] = TicketFilter::isBounce($data['header']); } $data['to-email-id'] = $data['emailId']; if (($replyto = $parser->getReplyTo())) { $replyto = $replyto[0]; $data['reply-to'] = $replyto->mailbox.'@'.$replyto->host; if ($replyto->personal) $data['reply-to-name'] = trim($replyto->personal, " \t\n\r\0\x0B\x22"); } $data['attachments'] = $parser->getAttachments(); return $data; } function err($error) { $this->error = $error; return false; } function getError() { return $this->lastError(); } function lastError() { return $this->error; } } ?>
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